P&G has an established process for handling reports which is intended to ensure the following outcomes:
When a report is received, it will be evaluated to determine whether the report alleges a violation of Company policy, the WBCM, or the law. If it does not, such matters will generally be referred to Human Resources for follow-up. If it does, an independent investigator will be appointed to look into the facts and is supported by other resources needed to conduct an appropriate investigation. Normally this will involve one or more managers from Human Resources, Global Internal Audit, the Ethics & Compliance Office, Legal or Global Security. They will then normally contact the reporter for additional information. If you have reported anonymously, they can contact you by leaving a message for you with the Helpline, which you can then reply to, still maintaining anonymity if you choose. Reports will be investigated thoroughly and promptly.
Where required by applicable law, anyone accused of wrongdoing will have the right to access the information reported and to make corrections in the event of an error. In general, however, there is no appeals process if an individual disagrees with the outcome of the Company's report handling process to the extent permitted by law.
